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PRIVACY NOTICE
1. WHAT INFORMATION DO WE COLLECT?
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information that we collect depends on
the context of your interaction with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
job titles
usernames
passwords
contact preferences
contact or authentication data
billing addresses
information you provide when using our products (e.g. business name, business email,
business address, business fax, company website, etc.)
debit/credit card numbers
online survey records and details
financial information (e.g. last four digits of your debit or credit card number, billing
history, card type, issuing bank, expiration date, card origin by country)
information in blog comments
website url
interests in our marketing campaigns and products
cookie preferences
Sensitive Information: When necessary, with your consent or as otherwise permitted by
applicable law, we process the following categories of sensitive information:
financial data
Payment Data: We may collect data necessary to process your payment if you choose to
make purchases, such as your payment instrument number, and the security code associated
with your payment instrument. All payment data is handled and stored by Kajabi. Please
contact Kajabi directly for their privacy notice.
Social Media Login Data: We may provide you with the option to register with us using your
existing social media details, like your Facebook, X, or other social media account. If you
choose to register in this way, we will collect certain profile information about you from the social
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media provider described in the section called “HOW DO WE HANDLE YOUR SOCIAL
LOGINS?” below.
All personal information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In short: Some information – such as your Internet Protocol (IP) address and/or browser and
device characteristics – is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings
and information about your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches, and other actions you
take such as which features you use), device event information (such as system activity,
error reports [sometimes called ‘crash dumps], and hardware settings)
Device Data: We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used,
this device data may include information such as your IP address (or proxy server),
device and application numbers, location, browser type, hardware model, internet
service provider and/or mobile carrier, operating system, and system configuration
information.
Location Data: We collect location data such as information about your device’s
location, which can be either precise or imprecise. How much information we collect
depends on the type and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collection geolocation data that
tells us your current location (based on your IP address). You can opt out of allowing us
to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be
able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
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In short: We process your information to provide, improve and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested services.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have
with the requested service.
To send administrative information to you. We may process your information to send
you details about our products and services, changes to our terms and policies, and
other similar information.
To fulfill and manage your orders. We may process your information to fulfill and
manage your orders, payments, returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. You can opt out of our marketing emails at any time.
For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
To deliver targeted advertising to you. We may process your information to develop
and display personalized content and advertising tailored to your interests, location and
more. For more information see our Cookie Notice.
To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We
may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interests. We may process your information
when necessary to save or protect an individual’s vital interests, such as to prevent
harm.
To manage user accounts. We may process your information for the purposes of
managing our account and keeping it in working order.
To post testimonials. We post testimonials on our Website that may contain personal
information. Prior to posting a testimonial, we will obtain your consent to use your name
and the content of the testimonial. If you wish to update or delete your testimonial,
please contact as and be sure to include your name, testimonial location, and contact
information.
To enforce our terms, conditions and policies for business purposes, to comply
with legal and regulatory requirements, or in connection with our contract.
Processing is necessary to ensure compliance with our service terms and conditions.
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To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we
have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent
to comply with laws, to provide you with services to enter into or fulfill our contractual obligations
to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid
legal basis we rely on in order to process your personal information. As such, we may rely on
the following legal bases to process your personal information.
Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your
consent at any time.
Performance of a Contract. We may process your personal information when we
believe it is necessary to fulfill our contractual obligations to you, including providing our
Services or at your request prior to entering into a contract with you.
Legitimate interests. We may process your information when we believe it is
reasonably necessary to achieve our legitimate business interests and those interests do
not outweigh your interests and fundamental rights and freedoms. For example, we may
process your personal information for some of the purposes described in order to:
o Send users information about special offers and discounts on our products and
services.
o Develop and display personalized and relevant advertising content for our users.
o Analyze how our Services are used so we can improve them to engage and
retain users.
o Support our marketing activities.
o Diagnose problems and/or prevent fraudulent activities.
o Understand how our users use our products and services so we can improve
user experience.
o Enforce our policies for business purposes, legal requirements, and contractual
requirements.
o Respond to legal requests.
Legal Obligations. We may process your information where we believe it is necessary
for compliance with our legal obligations, such as to cooperate with a law enforcement
body or regulatory agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to
protect your vital interests or the vital interests of a third party, such as situations
involving potential threats to the safety of any person.
In legal terms, we are generally the “data controller” under European data protection laws of the
personal information described in this privacy notice, since we determine the means and/or
purposes of the data processing we perform. This privacy notice does not apply to the personal
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information we process as a “data processor” on behalf of our customers. In those situations,
the customer that we provide services to and with whom we have entered into a data
processing agreement is the “data controller” responsible for your personal information and we
merely process your information on their behalf in accordance with your instructions. If you
want to know more about our customers’ privacy practices, you should read their privacy
policies and direct any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express
consent) to use your personal information for a specific purpose, or in situations where your
permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your
information without your consent, including for example:
If collection is clearly in the interests of an individual and consent cannot be obtained in
a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met.
If it is contained in a witness statement and the collection is necessary to assess,
process, or settle an insurance claim.
For identifying injured, ill, or deceased persons and communicating with next of kin.
If we have reasonable grounds to believe an individual has been, is, or may be victim of
financial abuse.
If it is reasonable to expect collection and use with consent would compromise the
availability or the accuracy of the information and the collection is reasonable for
purposes related to investigating a breach of an agreement or a contravention of the
laws of Canada or a province.
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the
court relating to the production of records.
If it was produced by an individual in the course of their employment, business, or
profession and the collection is consistent with the purposes for which the information
was produced.
If the collection is solely for journalistic, artistic, or literary purposes.
If the information is publicly available and is specified by the regulations.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with
the following categories of third parties.
Vendors, Consultants, and Other Third Party Service Providers. We may share your data
with third party vendors, service providers, contractors, or agents (“third parties”) who perform
services for us or on our behalf and require access to such information to do that work. We
have contracts in place with our third parties which are designed to help safeguard your
personal information. This means that they cannot do anything with your personal information
unless we have instructed them to do so. They will also not share your personal information
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with any organization apart from us. They also commit to protect the data they hold on our
behalf and to retain for the period we instruct. Third parties are required to maintain the same
level of protection as mandated by the EU-US Data Privacy Framework and Swiss-US Data
Privacy Framework Principles.
The categories of third parties we may share personal information with are as follows:
Affiliate Marketing Programs
Cloud Computing Services
Communication and Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Finance and Accounting Tools
Order Fulfillment Service Providers
Payment Processors
Performance Monitoring Tools
Product Engineering or Design Tools
Sales & Marketing Tools
We may also need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will
require those affiliates to honour this privacy notice. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we
control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer
you certain products, services or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather
information which you interact with our Services. Some online tracking technologies help us
maintain the security of our Services and your account, prevent crashes, fix bugs, save your
preferences, and assist with basis site functions.
We also permit third parties and service providers to use online tracking technologies on our
Services for analytics and advertising, including to help manage and display advertisements, to
tailor advertisements to your interests, or to send abandoned shopping cart reminders
(depending on our communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
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To the extent that online tracking technologies are deemed to be a “sale” sharing (which
includes targeted advertising as defined under the applicable laws) under applicable Canadian
laws, you can opt out of these online tracking technologies by submitting a request as described
below under section “DO CANADIAN RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the
Services. The Google Analytics Advertising Features that we may use include: Google Ads.
To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising
Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include
http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For
more information on the privacy practices of Google, please visit the Google Privacy and Terms
page.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we
may have access to certain information about you.
Our Services offer you the ability to register and log in using your third party social media
account details (like your Facebook or X logins). Where you choose to do this, we will receive
certain profile information about you from your social media provider. The profile information we
receive may vary depending on the social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as well as other information you choose to
make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services. Please note that we do
not control and are not responsible for other uses of your personal information by your third
party social media provider. We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and how you can set your privacy
preferences on their sites and apps.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store and process your information in countries other than your
own.
Our servers are located in Canada and the United States. If you are accessing our Services
from outside Canada or the United States, please be aware that your information may be
transferred to, stored, and processed by us in our facilities and by those third parties with whom
we may share your personal information.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or
Switzerland, then these countries may not necessarily have data protection laws or other similar
laws as comprehensive as those in your country. However, we will take all necessary measures
to protect your personal information in accordance with this privacy notice and all applicable
law.
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European Commission’s Standard Contractual Clauses
We have implemented measures to protect your personal information, including by using the
European Commission's Standard Contractual Clauses for transfers of personal information
between our group companies and between us and our third party providers. These clauses
require all recipients to protect all personal information that they process originating from the
EEA or UK in accordance with European data protection laws and regulations. Our Standard
Contractual Clauses can be provided upon request. We have implemented similar appropriate
safeguards with our third party service providers and partners and further details can be
provided upon request.
EU-US and Swiss-US Data Privacy Framework
We comply with the EU-US Data Privacy Framework, the UK Extension to the EU’US Data
Privacy Framework, and the Swiss-US Data Privacy Framework as set forth by the US
Department of Commerce with regard to the processing of personal data received from the EU,
the UK (and Gibraltar) and Switzerland. We have certified to the US Department of Commerce
that we adhere to the EU-US Data Privacy Framework Principles and the Swiss-US Data
Privacy Framework Principles. If there is any conflict between the terms in this privacy notice
and the Data Privacy Framework Principles, the Principles shall govern.
Pursuant to the Data Privacy Framework, EU, UK, and Swiss individuals have the right to obtain
our confirmation of whether we maintain personal information relating to you in Canada and the
United States. Upon request, we will provide you with access to the personal information that
we hold about you. You may also correct, amend or delete the personal information we hold
about you. An individual who seeks access, or who seeks to correct, amend, or delete
inaccurate data transferred to Canada or the United States under the Data Privacy Framework,
should direct their query to us at the address previously provided.
If we have received your personal information in Canada or the United States and subsequently
transfer that information to a third party acting as our agent, and such third party agent
processes your personal information in a manner inconsistent with the Data Privacy Framework
Principles, we will remain liable unless we can prove we are not responsible for the event giving
rise to the damage.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your
data with third parties other than our agents, or before we use it for a purpose other than which
it was originally collected or subsequently authorised. To request to limit the use and disclosure
of your personal information, please submit a written request to us at the address previously
provided.
In compliance with the Data Privacy Framework Principles, we commit to resolve complaints
about your privacy and our collection or use of your personal information transferred to Canada
or the United States pursuant to the Data Privacy Framework. EU, UK and Swiss individuals
with Data Privacy Framework inquiries or complaints should first contact us by email at
[email protected]. If you do not receive a timely acknowledgement of your
complaint or if your complaint is not satisfactorily addressed, you may contact an independent
dispute resolution provider of your choice based in Canada.
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If your Data Privacy Framework complaint cannot be resolved through the above channels,
under certain conditions, you may invoke arbitration for some residual claims not resolved by
other redress mechanisms.
We are subject to the investigatory and enforcement powers of Canada. In certain situations,
we may be required to disclose personal information in response to lawful request by public
authorities, including to meet national security or law enforcement requirements.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting, or other legal requirements). No purpose in this notice will require us
keeping your personal information for longer than the period of time in which users have an
account with us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical and organisational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security, and improperly collect, access, steal or modify your
information . Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should only access the
Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor
do we knowingly sell such personal information. By using the Services, you represent that you
are at least 18 or that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take reasonable measures
to promptly delete such data from our records. If you become aware of any data we may have
collected from children under age 18, please contact us at [email protected].
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11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions such as the
European Economic Area (EEA), United Kingdom (UK), Switzerland and Canada, you have
rights that allow you greater access to and control over your personal information. You may
review, change, or terminate your account at any time, depending on your country, province, or
state of residence.
In some regions (like Canada, the EEA, UK, and Switzerland), you have certain rights under
applicable data protection laws. These may include the right (1) to request access and obtain a
copy of your personal information (2) to request rectification or erasure (3) to restrict the
processing of your personal information (4) if applicable, to data portability, and (5) not to be
subject to automated decision-making. In certain circumstance, you may also have the right to
object to the processing of your personal information. You can make such a request by
contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK, and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection authority
or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information
Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?” below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in
the emails that we send, or by contacting us using the details provided in the section “HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the
marketing lists. However, we may still communicate with you – for example, to end you service-
related messages that are necessary for the administration and use of your account, to respond
to service requests, or for other non-marketing purposes.
Account Information
If you would at an time like to review or change the information in your account or terminate
your account, you can:
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Contact us using the contact information provided.
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate your account and information
from our active databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could affect certain features or
services of our Services.
If you have questions or comments about your privacy rights, you may email us at
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-
No-Track (“DNT”) feature or setting you can activate to signal our privacy preference not to have
data about your online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
California law requires us to let you know how we respond to web browser DNT signals.
Because there currently is not an industry or legal standard for recognizing or honouring DNT
signals, we do not respond to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of California, you may have the right to request access to and
receive details about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal information. You may
also have the right to withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law.
We only collect sensitive personal information as defined by applicable privacy laws or the
purposes allowed by law or with your consent. Sensitive personal information may be used or
disclosed to a service provider or contractor for additional specified purposes. You may have
the right to limit the use or disclosure of your sensitive personal information. We do not collect
or process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
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Receiving help through our customer support channels,
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services.
Sources of Personal Information
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO
WE COLLECT?”
How We Use and Share Personal Information
Learn about how we use your personal information in the section, “HOW DO WE PROCESS
YOUR INFORMATION?”
We collect and share your personal information through:
Targeting cookies/Marketing cookies
Beacons/Pixels/Tags
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Learn more about who we disclose personal
information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?”
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to
be “selling” of your personal information.
Your Rights
You have rights under certain data protection laws. However, these rights are not absolute, and
in certain cases, we may decline your request as permitted by law. These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted
advertising (or sharing as defined under California’s privacy law), the sale of personal
data, or profiling in furtherance of decisions that produce legal or similarly significant
effects (“profiling”)
Depending on the location where you live, you may also have the following rights:
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Right to obtain a list of the categories of third parties to which we have disclosed
personal data (as permitted by applicable law, including California’s privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable
law, including California's privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by referring to the contact details at the bottom of
this document.
You can opt out from the selling of your personal information, targeted advertising, or profiling
by disabling cookies in Cookie Preference Settings.
We will honour your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out
signal on your browser.
Under certain US state data protection laws, you can designate an authorized agent to make a
request on your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act on behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. We will only use personal
information provided in your request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information already maintained by us we may
request that you provide additional information for the purposes of verifying your identity and for
security of fraud prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional
information to verify your identity before processing your request and the agent will need to
provide a written and signed permission from you to submit such request on your behalf.
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in writing
to us by using the contact details below.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by
an updated “Revised” date at the top of this privacy notice. If we make material changes to the
privacy notice, we may notify you either by prominently posting a notice of such changes or by
HIGHRISE TRAINING SOLUTIONS
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directly sending you a notification. We encourage you to review this privacy notice frequently to
be informed of how we are protecting your information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions pr comments about this notice, you may contact us by email at
[email protected], by phone at 1(306)994-5083, or by post at:
Highrise Training Solutions
1106 – 33 rd Street West
Saskatoon, Saskatchewan
Canada S7L 0W8
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, details
about how we have processed it, correct in accuracies, or delete your personal information.
You may also have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by applicable law. To request
to review, update, or delete your personal information, please contact us via one of the options
noted in Section 15.